Contact
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Whether you have a specific project in mind or simply questions about our services, we're here to help. Fill out the form below or use the contact details below to get in touch.
Address
Marrakech, Morocco
Phone
+212 669 696 176Hours
Monday to Friday: 9am - 7:30pm
Saturday: By appointment
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Frequently Asked Questions
How does the initial consultation work for Marrakech events?
Your first consultation can be held in person at our Marrakech office, via video conference, or by phone—whatever works best for you. During this complimentary one-hour session, we dive deep into your vision, expectations, guest count, preferred dates, and budget. We'll also discuss Marrakech's unique venues and how we can create an authentic Moroccan experience tailored to your style. Following our conversation, we prepare a detailed personalized proposal outlining our recommendations, services, timeline, and transparent pricing with no hidden fees.
How far in advance should we book your event planning services?
For destination weddings and large-scale celebrations in Marrakech, we recommend contacting us 3 to 7 months in advance, especially for peak season (April-June and September-October). For corporate events, private parties, and smaller gatherings, 3 to 6 months typically provides ample planning time. However, we've successfully organized stunning events with shorter timelines and are happy to discuss your specific situation. Premium venues and top vendors in Marrakech book quickly, so earlier booking ensures the best selection and availability for your preferred date.
Do you work with a minimum budget requirement?
We work with various budgets and pride ourselves on maximizing value regardless of investment level. Rather than imposing arbitrary minimums, we adapt our services to align with your financial parameters while maintaining the quality and attention to detail FAYAM is known for. During our initial consultation, we discuss budget expectations openly and honestly, then propose creative solutions that deliver exceptional experiences within your means. Whether you're planning an intimate celebration or a grand luxury event, we'll create something extraordinary that reflects your vision and respects your budget.
Can we book only specific services without full event planning?
Absolutely! We offer flexible service packages ranging from partial planning to comprehensive coordination. Many clients hire us for specific aspects like venue selection in Marrakech, décor design and styling, vendor coordination, day-of management, or cultural elements like traditional Moroccan entertainment and cuisine. We customize our involvement based on your needs—whether you want full-service planning or targeted assistance with particular details. Our goal is supporting you in whatever capacity serves your celebration best.
Do you plan events outside of Marrakech or only in the city?
While our office is based in Marrakech and we specialize in events throughout Morocco, we regularly plan destination celebrations internationally. Our extensive network spans Europe, the Middle East, and beyond, allowing us to deliver the same excellence anywhere in the world. That said, our deep local expertise in Marrakech—knowing the best riads, desert venues, luxury resorts, trusted vendors, and cultural nuances—provides unique advantages for events in Morocco. We can also coordinate multi-location celebrations, such as welcome events in Marrakech followed by ceremonies in other destinations.
What makes FAYAM different from other event planning agencies?
FAYAM stands out through our deeply personalized approach, obsessive attention to detail, and authentic Marrakech expertise. We intentionally limit the number of events we accept annually to guarantee maximum attention to every client. Our team combines technical event management excellence with creative artistry, enabling innovative solutions that truly reflect your personality or brand identity. Being based in Marrakech gives us exclusive access to extraordinary venues, trusted local artisans, and authentic Moroccan experiences that out-of-town planners simply cannot replicate. We don't just plan events—we create immersive experiences infused with Moroccan magic.
How do you handle language barriers for international clients?
Our team is multilingual, fluent in English, French, and Arabic, ensuring seamless communication with international clients and local Moroccan vendors alike. We've planned countless destination weddings and events for couples and companies from around the world. We handle all translations, cultural navigation, and communication with local suppliers so you never feel lost or overwhelmed. Many clients appreciate that we serve as their trusted local connection, making the entire planning process smooth and stress-free despite any language or cultural differences.
What if we've never been to Marrakech before our event?
Many of our clients haven't visited Marrakech before booking their event, and we make the planning process effortless and exciting! We provide comprehensive virtual venue tours, detailed photography and video of spaces, vendor portfolios, and regular video consultations so you can make confident decisions from anywhere. We also offer optional site visit coordination where we arrange your trip to Marrakech, schedule venue tours, coordinate vendor meetings, and show you the city's possibilities firsthand. Our expertise means you can trust our recommendations even if you can't visit in advance—though we always encourage pre-event visits when possible for the full experience.
Do you assist with guest accommodations and travel logistics?
Yes! For destination events in Marrakech, we provide comprehensive guest logistics support. We can arrange hotel room blocks at various price points, coordinate airport transfers, organize welcome bags and hospitality suites, plan pre- or post-event activities like desert excursions or souk tours, and create detailed guest information guides. We work with trusted travel partners and have negotiated rates at Marrakech's finest hotels and riads. Our goal is ensuring your guests have an incredible experience beyond just your event, making their journey to Marrakech seamless and memorable.
What happens if there's an emergency or unexpected issue during our event?
We always have comprehensive contingency plans in place for every possible scenario—weather changes, vendor issues, timeline adjustments, or unexpected challenges. On your event day, our experienced team is on-site managing every detail so you never have to worry. We maintain direct communication with all vendors, have backup suppliers on standby, and handle any situation that arises with calm professionalism. Our years of experience mean we've encountered virtually every possible challenge and know exactly how to resolve issues quickly and discreetly. You'll enjoy your celebration while we ensure everything runs flawlessly behind the scenes.
Can you incorporate traditional Moroccan elements into our event?
This is one of our absolute specialties! Marrakech offers incredible opportunities for authentic cultural experiences. We can incorporate traditional elements like Moroccan tea ceremonies, henna artists, gnawa musicians, Andalusian orchestras, traditional Moroccan cuisine and pastries, handcrafted décor from local artisans, and more. We work with the finest local talent and can seamlessly blend Moroccan traditions with your personal style—whether you want full cultural immersion or subtle elegant touches. Our local expertise ensures these elements feel genuine and respectful rather than superficial or touristy.
How do you ensure our event reflects our personal style and vision?
Personalization is at the heart of everything we do at FAYAM. We begin with in-depth consultations to understand not just what you want, but who you are—your story, values, aesthetic preferences, and what matters most to you. We create detailed mood boards and design presentations for your review and input throughout planning. Every recommendation we make is tailored specifically to you, never cookie-cutter or templated. We view our role as bringing your unique vision to life, not imposing our own style. The result is an event that feels authentically and unmistakably yours, surprising and delighting guests with personal touches they'll remember forever.